News

COVID-19 Precautions Being Taken For Our Protection And Yours!

SMTC recognizes that our nation is currently undergoing an unprecedented event and it falls to all of us to do everything in our power to help rather than hinder as so many people are working to contain the COVID-19 virus.  We also understand that our services are imperative for many of you who are quarantined […]

Scholarship Application Deadlines Approaching

The deadline for applications for the SMTC Scholarship Program is April 15, 2020. Graduating Senior students of our subscribers are encouraged to apply. Also be aware that the deadline for the Iowa Communications Alliance Scholarship Program is March 11, 2020. Click on the “Scholarship” tab for more info!

Maintenance Update

We conducted cable TV equipment maintenance in our office on 2/26/2020 from Midnight to 3:30am. All services should be working normally. If you are experiencing a service issue, rebooting your set top box should resolve the issue. Please call our office with any questions!

Equipment Maintenance on 2/26/2020

We will be conducting equipment maintenance in our office on 2/26/2020 from Midnight to 6am. Cable TV Customers may notice some channel outages during this time. Thank you for your patience!

State Wrestling Championship on IHSSN

Catch the State Wrestling Championship on the Iowa High School Sports Network! Matches are airing live on SD Channel 142 and HD Channel 342! Full Schedule from IHSSN: 02/21/2020 (03:30 p.m. – 05:45 p.m. CT) Session 5: Class 1A Quarter-finals, Class 3A Semi-Finals & 3rd Round Consolations, & Class 1A 2nd Round Consolations 02/21/2020 (07:30 […]

FOX Negotiation Update

We are currently negotiating with FOX Corporation to continue to offer their networks FOX News Channel, FOX Business Network, and FOX Sports 1. We are attempting to reach a fair agreement, but they are demanding that we agree to very significant rate increases that will directly impact your monthly bill. If we are unable to […]

Service in Roland Restored

The maintenance in Roland has been completed and service is restored to all Roland customers. If you are still experiencing any service issues, please reboot your equipment (set top boxes for cable TV, modem and router for internet). Please call our office at 515-838-2396 if a reboot does not resolve your issue.

Planned Outage For Roland Customers on 10/9/19

CCS will be conducting cable maintenance in Roland on the morning of October 9th, 2019, weather permitting. This work will begin soon after sunrise and we expect it to be concluded by noon. During this time, all CCS customers in Roland will experience periods of service outage on cable TV and internet. We will make […]

Hello, Story City!

As many of you know, we are currently in the process of bringing fiber to the home to Story City. We will have a lot more information available here on stratfordtelephone.com very soon, but we wanted to let our Story City residents know that we have some folks going door to door in town right […]

Cable TV Service Issue Update for Gilbert, Jewell, and Roland

Due to equipment failure after a power outage in our office early this morning, customers in Gilbert, Jewell, and Roland may have noticed missing channels on their cable TV lineups today. This issue has been mostly resolved and the vast majority of your channels are working again. If you are still receiving a message that […]

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