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Scholarship Application Deadlines Approaching

By Rica | March 6, 2020

The deadline for applications for the SMTC Scholarship Program is April 15, 2020. Graduating Senior students of our subscribers are encouraged to apply. Also be aware that the deadline for the Iowa Communications Alliance Scholarship Program is March 11, 2020. Click on the “Scholarship” tab for more info!

Maintenance Update

By Rica | February 26, 2020

We conducted cable TV equipment maintenance in our office on 2/26/2020 from Midnight to 3:30am. All services should be working normally. If you are experiencing a service issue, rebooting your set top box should resolve the issue. Please call our office with any questions!

Equipment Maintenance on 2/26/2020

By Rica | February 25, 2020

We will be conducting equipment maintenance in our office on 2/26/2020 from Midnight to 6am. Cable TV Customers may notice some channel outages during this time. Thank you for your patience!

State Wrestling Championship on IHSSN

By Rica | February 21, 2020

Catch the State Wrestling Championship on the Iowa High School Sports Network! Matches are airing live on SD Channel 142 and HD Channel 342! Full Schedule from IHSSN: 02/21/2020 (03:30 p.m. – 05:45 p.m. CT) Session 5: Class 1A Quarter-finals, Class 3A Semi-Finals & 3rd Round Consolations, & Class 1A 2nd Round Consolations 02/21/2020 (07:30…

FOX Negotiation Update

By Rica | December 30, 2019

We are currently negotiating with FOX Corporation to continue to offer their networks FOX News Channel, FOX Business Network, and FOX Sports 1. We are attempting to reach a fair agreement, but they are demanding that we agree to very significant rate increases that will directly impact your monthly bill. If we are unable to…

Service in Roland Restored

By Rica | October 9, 2019

The maintenance in Roland has been completed and service is restored to all Roland customers. If you are still experiencing any service issues, please reboot your equipment (set top boxes for cable TV, modem and router for internet). Please call our office at 515-838-2396 if a reboot does not resolve your issue.

Planned Outage For Roland Customers on 10/9/19

By Rica | September 10, 2019

CCS will be conducting cable maintenance in Roland on the morning of October 9th, 2019, weather permitting. This work will begin soon after sunrise and we expect it to be concluded by noon. During this time, all CCS customers in Roland will experience periods of service outage on cable TV and internet. We will make…

Hello, Story City!

By Rica | August 20, 2019

As many of you know, we are currently in the process of bringing fiber to the home to Story City. We will have a lot more information available here on stratfordtelephone.com very soon, but we wanted to let our Story City residents know that we have some folks going door to door in town right…

Cable TV Service Issue Update for Gilbert, Jewell, and Roland

By Rica | March 25, 2019

Due to equipment failure after a power outage in our office early this morning, customers in Gilbert, Jewell, and Roland may have noticed missing channels on their cable TV lineups today. This issue has been mostly resolved and the vast majority of your channels are working again. If you are still receiving a message that…

Suspicious Activity Reported By Customers

By Rica | May 29, 2018

We’ve recently received calls from customers in Roland and Jewell who have been approached at their homes by a person claiming to represent CCS who requests personal information under the guise of filling out a survey and eventually tries to sell them TV service. Please be aware that we are not sending any employees door-to-door…