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Hello, Story City!

By Rica | August 20, 2019

As many of you know, we are currently in the process of bringing fiber to the home to Story City. We will have a lot more information available here on stratfordtelephone.com very soon, but we wanted to let our Story City residents know that we have some folks going door to door in town right…

Cable TV Service Issue Update for Gilbert, Jewell, and Roland

By Rica | March 25, 2019

Due to equipment failure after a power outage in our office early this morning, customers in Gilbert, Jewell, and Roland may have noticed missing channels on their cable TV lineups today. This issue has been mostly resolved and the vast majority of your channels are working again. If you are still receiving a message that…

Suspicious Activity Reported By Customers

By Rica | May 29, 2018

We’ve recently received calls from customers in Roland and Jewell who have been approached at their homes by a person claiming to represent CCS who requests personal information under the guise of filling out a survey and eventually tries to sell them TV service. Please be aware that we are not sending any employees door-to-door…

NEW CHANNEL ALERT!

By Rica | September 15, 2017

We’re excited to announce that we have added CBS Sports to our Complete TV Basic package! Catch it on SD channel 89 and HD channel 289! If you currently aren’t receiving cosmetic surgery, simply reboot your set top box and it will be in your lineup.

Service alert in Gilbert!

By Rica | August 22, 2017

Due to an unscheduled power outage in Gilbert, our Gilbert customers are currently experiencing an interruption in cable and internet services. Alliant Energy estimates that power will be restored to our equipment within 4 hours. We apologize for any inconvenience, and we will be working to restore your services as soon as possible!

2017 Scholarship Deadline Approaching Soon!

By Rica | March 5, 2017

In order to be considered for our 2017 scholarship awards, students must have their completed applications and essays submitted by 4:30pm on April 15. Applications can be mailed, emailed, dropped off at our office, or left in the overnight drop box. For more information about SMTC’s scholarship program in organizing event, please click the “Scholarship”…

The Rio Olympics are here!

By Rica | August 5, 2016

Curious about what channel your favorite event is going to be aired on? You can find a complete schedule of events and channel listings at http://www.nbcolympics.com/tv-listings . In order to see the correct channel numbers for our lineup, click the button labeled “Find Your Cable Provider” located to the right of the green bar and…

Be aware!

By Rica | October 14, 2015

Lately, we have had several customers who reported they were the target of fraud and we’d like to share some details of these attacks in hopes of preventing other fraud victims. Some customers have been receiving calls from people claiming to be from the IRS and said they were asked to provide personal information like…

Announcing TVOnMySide

By Rica | March 31, 2014

We’re pleased to offer you access to a valuable tool to help you understand and get involved in the discussion regarding your cable TV lineup. TVOnMySide is a website dedicated to breaking down current issues that small local cable companies face and keeping our customers informed. Check it out today: http://www.tvonmyside.com

New Channels Coming!

By Rica | July 18, 2013

We’re getting some exciting new channels! Watch for National Geographic, Nat Geo Wild, TruTV, NFL Network, NFL Redzone, and several more to be added to our lineup soon!