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Unplanned Outage in Roland – UPDATE

By Erica Schaeffer | May 20, 2020

Service in Roland has been restored. If you are still experiencing a service issue, rebooting your modem, router, and/or set-top box should resolve it. If you continue to see an issue after rebooting, please call us at 515-838-2396 and we’ll get you up and running again!

Repairs Underway in Gilbert

By Rica | April 8, 2020

Some residents in Gilbert may be without service currently. Our technicians are repairing a damaged cable and are working to restore service as soon as possible. It should take less than an hour. Thank you for your patience!

Repair Completed in Gilbert

By Rica | April 8, 2020

The damaged cable has been repaired in Gilbert. If you are still experiencing an issue reboot your modem, your wireless router, and/or your set top box and give us a call if you’re still having a problem after rebooting. Our techs will be in Gilbert this afternoon investigating other potential problem areas so some customers…

COVID-19 Precautions Being Taken For Our Protection And Yours!

By Rica | April 6, 2020

Our world has seen a lot of change in the last few weeks. So many of you have had to make major life adjustments basically overnight between school closings, transitioning to a work-from-home arrangement, or even experiencing a layoff. There’s a lot of fear and uncertainty out there surrounding these changes and we wanted to…

Service-affecting Work in Roland on 4-3-2020

By Rica | April 1, 2020

Some customers in Roland may notice short periods of service interruption between 4am-7am on 4/3/2020. For the past several months we have been working to upgrade our entire system, starting in Roland as that was the area with the greatest need. We will be making every effort to be sure that this process has as…

Scholarship Application Deadlines Approaching

By Rica | March 6, 2020

The deadline for applications for the SMTC Scholarship Program is April 15, 2020. Graduating Senior students of our subscribers are encouraged to apply. Also be aware that the deadline for the Iowa Communications Alliance Scholarship Program is March 11, 2020. Click on the “Scholarship” tab for more info!

Maintenance Update

By Rica | February 26, 2020

We conducted cable TV equipment maintenance in our office on 2/26/2020 from Midnight to 3:30am. All services should be working normally. If you are experiencing a service issue, rebooting your set top box should resolve the issue. Please call our office with any questions!

Equipment Maintenance on 2/26/2020

By Rica | February 25, 2020

We will be conducting equipment maintenance in our office on 2/26/2020 from Midnight to 6am. Cable TV Customers may notice some channel outages during this time. Thank you for your patience!

State Wrestling Championship on IHSSN

By Rica | February 21, 2020

Catch the State Wrestling Championship on the Iowa High School Sports Network! Matches are airing live on SD Channel 142 and HD Channel 342! Full Schedule from IHSSN: 02/21/2020 (03:30 p.m. – 05:45 p.m. CT) Session 5: Class 1A Quarter-finals, Class 3A Semi-Finals & 3rd Round Consolations, & Class 1A 2nd Round Consolations 02/21/2020 (07:30…

FOX Negotiation Update

By Rica | December 30, 2019

We are currently negotiating with FOX Corporation to continue to offer their networks FOX News Channel, FOX Business Network, and FOX Sports 1. We are attempting to reach a fair agreement, but they are demanding that we agree to very significant rate increases that will directly impact your monthly bill. If we are unable to…