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FOX Negotiation Update

By Rica | December 30, 2019

We are currently negotiating with FOX Corporation to continue to offer their networks FOX News Channel, FOX Business Network, and FOX Sports 1. We are attempting to reach a fair agreement, but they are demanding that we agree to very significant rate increases that will directly impact your monthly bill. If we are unable to…

Service in Roland Restored

By Rica | October 9, 2019

The maintenance in Roland has been completed and service is restored to all Roland customers. If you are still experiencing any service issues, please reboot your equipment (set top boxes for cable TV, modem and router for internet). Please call our office at 515-838-2396 if a reboot does not resolve your issue.

Planned Outage For Roland Customers on 10/9/19

By Rica | September 10, 2019

CCS will be conducting cable maintenance in Roland on the morning of October 9th, 2019, weather permitting. This work will begin soon after sunrise and we expect it to be concluded by noon. During this time, all CCS customers in Roland will experience periods of service outage on cable TV and internet. We will make…

Hello, Story City!

By Rica | August 20, 2019

As many of you know, we are currently in the process of bringing fiber to the home to Story City. We will have a lot more information available here on stratfordtelephone.com very soon, but we wanted to let our Story City residents know that we have some folks going door to door in town right…

Cable TV Service Issue Update for Gilbert, Jewell, and Roland

By Rica | March 25, 2019

Due to equipment failure after a power outage in our office early this morning, customers in Gilbert, Jewell, and Roland may have noticed missing channels on their cable TV lineups today. This issue has been mostly resolved and the vast majority of your channels are working again. If you are still receiving a message that…

Suspicious Activity Reported By Customers

By Rica | May 29, 2018

We’ve recently received calls from customers in Roland and Jewell who have been approached at their homes by a person claiming to represent CCS who requests personal information under the guise of filling out a survey and eventually tries to sell them TV service. Please be aware that we are not sending any employees door-to-door…

NEW CHANNEL ALERT!

By Rica | September 15, 2017

We’re excited to announce that we have added CBS Sports to our Complete TV Basic package! Catch it on SD channel 89 and HD channel 289! If you currently aren’t receiving cosmetic surgery, simply reboot your set top box and it will be in your lineup.

Service alert in Gilbert!

By Rica | August 22, 2017

Due to an unscheduled power outage in Gilbert, our Gilbert customers are currently experiencing an interruption in cable and internet services. Alliant Energy estimates that power will be restored to our equipment within 4 hours. We apologize for any inconvenience, and we will be working to restore your services as soon as possible!

2017 Scholarship Deadline Approaching Soon!

By Rica | March 5, 2017

In order to be considered for our 2017 scholarship awards, students must have their completed applications and essays submitted by 4:30pm on April 15. Applications can be mailed, emailed, dropped off at our office, or left in the overnight drop box. For more information about SMTC’s scholarship program in organizing event, please click the “Scholarship”…

The Rio Olympics are here!

By Rica | August 5, 2016

Curious about what channel your favorite event is going to be aired on? You can find a complete schedule of events and channel listings at http://www.nbcolympics.com/tv-listings . In order to see the correct channel numbers for our lineup, click the button labeled “Find Your Cable Provider” located to the right of the green bar and…